Returns & Exchanges
At Fenris Workshop, we stand behind the quality of our craftsmanship and offer a 30-day return window for items in their original condition. If you are not completely satisfied with your purchase, we are committed to making it right through a straightforward refund or exchange process.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) code.
Prepare the Package
Carefully pack the item in its original packaging, ensuring it is secure and including all original documentation and accessories.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our main workshop facility.
Receive Refund or Exchange
Once our team inspects the returned item, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing